Last updated: 18/02/2026

1. Scope of this Privacy Policy

This Privacy Policy describes how Maistros Deluxe  Apartments collects,  uses and protects personal data in relation to the provision of short-term accommodation services in Ierissos, Halkidiki, Greece, as well as through any digital communication channels (email, website, booking platforms, social media).

By making a reservation or contacting us, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The Data Controller responsible for the processing of personal data is:

Maistros Deluxe Apartments

Ierissos, Halkidiki, Greece

Tel: +30 6976046351

Tel: +30 6977404459

Email: maistrosdeluxeapartments@gmail.com

For any questions regarding this Privacy Policy or your personal data, you may contact us at the above details.

3. Legal Framework

We process personal data in accordance with:

• Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
• Greek Law 4624/2019
• Applicable Greek tourism and tax legislation

1. What Personal Data We Collect
   A. Booking Information

When you make a reservation (directly or through third-party platforms), we may collect:

• Full name
• Email address
• Telephone number
• Country of residence
• Arrival and departure dates
• Number of guests
• Special requests
• Payment information (processed securely via payment providers)

If required by law, we may also collect:

• Nationality
• Date of birth
• ID or passport number
• Tax Identification Number (for invoicing purposes)

         B.Check-in & Legal Registration Data

In compliance with Greek law, during check-in, we collect mandatory registration data such as:

• Full name
• Nationality
• Date of birth
• ID / Passport number

This information is submitted to the relevant authorities as required by law.

         C. Communication Data

If you contact us via email, phone, messaging applications, or social media, we collect:

• Your name
• Contact details
• The content of your message

This data is used solely to respond to your request.

          D. Special Requests / Preferences

If you voluntarily inform us about allergies, health matters, baby equipment needs, or other preferences, we process such information only:

• To better serve your stay
• With your consent
• For the duration necessary to fulfill your request

Sensitive personal data is never processed without a lawful basis.

        CCTV (If Applicable)

For security reasons, CCTV  systems may operate in common exterior areas of the property.

• Cameras are not installed inside apartments.
• Footage is used strictly for security purposes.
• Recordings are retained for a limited period.

5. Purposes & Legal Basis for Processing

We process personal data for the following purposes:
✔ Reservation management

Legal basis: Performance of a contract
✔ Payment processing & invoicing

Legal basis: Performance of contract & legal obligation
✔ Compliance with tourism and tax regulations

Legal basis: Legal obligation
✔ Communication before, during and after your stay

Legal basis: Performance of contract & legitimate interest
✔ Improvement of our services

Legal basis: Legitimate interest
✔ Marketing communication (only if you consent)

Legal basis: Consent

You may withdraw your consent at any time.

6. Sharing of Personal Data

We may share personal data only when necessary with:

• Accountants and tax consultants
• IT and website service providers
• Payment processing providers
• Public authorities (when legally required)

All third parties are contractually bound to protect your data. We do not sell, rent, or trade your personal information.

7. International Transfers

If data is transferred outside the European Union (for example, through booking platforms or cloud services),  such transfer is carried out in compliance with GDPR safeguards.

8. Data Retention

Personal data is retained only for as long as necessary:

• Booking and invoicing data: as required by tax legislation
• Communication data: for a reasonable period
• Marketing data: until consent is withdrawn

After the applicable retention period, data is securely deleted.

9. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (where legally permitted)
• Request restriction of processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact us at: maistrosdeluxeapartments@gmail.com. If you believe your rights are violated, you may contact the Hellenic Data Protection Authority.

10. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse or disclosure.

However, no online data transmission method is completely secure.

11. Minors

We do not knowingly collect personal data directly from minors. Any data concerning minors is collected only through their legal guardians and solely for accommodation purposes.

12. Third-Party Websites

Our website or communications may contain links to third-party platforms (e.g. booking platforms or social media). We are not responsible for the privacy practices of such third parties.

13. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy when necessary due to legal or operational changes.  The updated version will always  be available on our ojicial communication channels.